In This Unkind World, I Choose to Be Kind
It was a holiday. However, having just returned from a ten-day break, I had some pending follow-up consultations and reports to attend to. After lunch, at the scheduled time, I called my secretary to check if any patients had arrived. Experience had taught me that while many insist on appointments, few actually show up on holidays. “There are just two patients, madam,” he informed me. “I’ll come now,” I replied. “Madam, Why don’t you wait? More people might come. Why do you want to waste your time?” he suggested. I warmed at his concern and said, “It’s not their fault that they arrived on time and followed discipline. Why punish them for being responsible?” I reached the clinic and saw my patients. As expected, there were long intervals of waiting, but I had no complaints. I used the time productively, catching up on other work. More importantly, I had done justice to those who had honoured their time and commitment. I chose kindness over co...